EXTRAS

We have been operating for more than sixty years in the transportation service sector and we know how important it is for our clients to rely on a clear and transparent company. Find out more information about our extra service here ensure full knowledge at your arrival, for example if you are lloking for a car hire in Majorca with baby seat. You can also read about our advantages, terms and conditions and free services.

Customize your offer with the extra services you want! Find more information online or contact us, we are happy to help you with your rental service!

Collection and return services at Palma Airport

We provide collection and return services at Palma de Mallorca Airport.

A company employee will be waiting for you at the meeting point, situated on the 4th floor of the airport car park.

Alternatively, a free shuttle bus will pick you up at the arrivals terminal and take you to our office only a few minutes from the airport where your car will be supplied.

Optional insurances

The initial rental price covers a Basic insurance with excess (SBcF) and a Theft Insurance (SR) included *This does not include personal belongings.

You can increase the coverage of this insurance in our web or when picking up the vehicle.

These are the different types of insurance that we offer:

Full Coverage Insurance (TI): The greatest coverage without excess. This insurance covers all damages that could occur, except the lost or damage of car keys, or damages induced by the use of inadequate fuel.

Tire- and Glass Coverage (SRC): This insurance only cover harms or damages on rims, tires and windowscreens.

Basic Insurance without Excess (SBsF): This insurance covers exterior damages on vehicle: upholstery, interiors, locks, mirrors, engine, bumps, scratches, lower parts of the vehicle,etc.

It does not include any harm or damage on tires and glasses.

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Babyseats and Boosters

Maxicosi: Up to 10kg

Baby seat: 9-18kg

Booster with back support: 15-25Kg

Booster: 22-36Kg

You must install the accessories. We are not responsible of any problem from incorrect accessories installations.

Outside office hours

If your flight lands between 23:00h – 7:00h a 44€ surcharge applies. For a drop off between 23:00h – 7:00h an additional fee of 44 € will be charged. If the collection and/or return of your vehicle is due to be made at Mallorca airport during these hours, the amount paid for the parking ticket will also be charged.

Hotel pick up or return

If you would like to pick or leave the vehicle in a different location than our offices or at the Airport, we charge a supplemental fee depending on the location and time. If you would like to carry out this type of service, please contact us.

Airport car park charges

The customer is responsible for paying the airport car park charge (max. €12). Alternatively, a shuttle bus will pick you up at the airport and take you to our office situated just a few minutes from the airport where you can collect your car.

ROIG REVIEWS

  • Benjamin K. Avatar
    Benjamin K.

    Not much to say, rented a car and delivered it back. No issues. 🙂

    9/08/2019
    Clara P. Avatar
    Clara P.

    Very happy with Roig service! We rented a 7 seater for 3 days, everything went as expected. The service of airport shuttle is very fast... read more

    7/30/2019
    Guido K. Avatar
    Guido K.

    Outstanding customer service, shuttle fast and punctual, complementary upgrade (without asking). Will be recommending and repeating every time. Gracias 👌🏻

    9/13/2020
  • Benjamin K. Avatar
    Benjamin K.

    Not much to say, rented a car and delivered it back. No issues. 🙂

    9/08/2019
    Alex L. Avatar
    Alex L.

    Thank you a lot, ROIG!

    Your services is MUCH better compared to Europcar and others!

    We will definitely hire you again for our next trip to Majorca!

    7/20/2020
    Samuel S. Avatar
    Samuel S.

    I've chosen ROIG because of the reviews here on Google, so I'd like to share my experience as well. From pick-up to drop-off, this company... read more

    9/16/2019
  • Huseyin C. Avatar
    Huseyin C.

    Best experience ever. Very high quality service somehow still not very expensive.

    8/31/2020
    John V. Avatar
    John V.

    Nice service, fair prices. Reliable company tot rent a car

    10/23/2019
    Jakub H. Avatar
    Jakub H.

    Absolutely top! We had no problem and everybody was really nice to us. We got a totally new car and it was the cheapest option.

    2/12/2020
  • Antonia S. Avatar
    Antonia S.

    Roig in Palma de Mallorca are the best! I have used them for the last 2 years and am a VIP Client. I wouldn’t use... read more

    2/06/2020
    Lee W. Avatar
    Lee W.

    Absolutely incredible. The best car hire service I've ever seen. The car was perfect. They came and met you in the airport car park there... read more

    7/21/2020
    Justyna B. Avatar
    Justyna B.

    Very nice and quick service. I can recommend

    12/29/2019
  • Stefan S. Avatar
    Stefan S.

    Great experience. The car was brand new and the staff were very friendly and helpful

    8/15/2019
    thetruehotrodboy22 I. Avatar
    thetruehotrodboy22 I.

    Excellent service and staff, proud of being a vip member.

    10/08/2019
    Vasilisa S. Avatar
    Vasilisa S.

    Great service and experience!

    When we had an issue with our car we got a good assistance and our car was changed within an hour.... read more

    8/20/2019
  • Paul C. Avatar
    Paul C.

    Five stars prices doubled from last year !

    7/05/2019
    Benn S. Avatar
    Benn S.

    Absolutely brilliant experience with this car rental company, just a first class service.

    Dead simple, turn up and pick a car, choose a day of pick... read more

    7/26/2019