Mallorca car hire services
We want to be your rent a car company in Mallorca!
With clear prices, car hire with a full-full fuel policy and other great conditions such as an additional second driver without charges, we want to assure full comfort during your stay. We are the only car rental company in Mallorca offering these services for free! Enjoy our advantages and excellent service the next time you are in Mallorca; enjoy yourholidays with ROIG Rent a Car!
Full- full fuel policy
ROIG works with a full -full fuel policy, meaning that any vehicle received should have a full tank of fuel and be returned the same way.
You will not have to pay any extra charges for this.
If the circumstances do not allow you to refuel the vehicle we will only charge the amount of the fuel missing. Therefore, it is important that you have a valid credit card.
If you do not have a credit card: you can leave a deposit at the time of delivery which we will use to refuel if necessary. If the car is returned fully refueled we will return you deposit. If choose our Airport pick-up service without shuttle bus as collect/return location, you will have to pay a fuel deposit.
Free Airport Shuttle Service
Our free airport shuttle bus will pick you up at the arrivals terminal and take you to our office only a few minutes away from the airport where your car will be waiting for you.
When driving it is essential to take regular breaks. If you feel tired at the wheel, a second driver can take over. No extra charge will be made.
Both drivers must be included in the rental agreement and you must therefore provide the necessary documents when collecting the vehicle.
Booking modifications or cancellations
Customers will not be charged for cancelling and/or modifying a booking as long as it is notified at least 24 hours in advance. If you wish to cancel your booking, please let us know by phone or email so we can enter the details into our system.
Vehicle replacement and roadside assistance in the event of breakdown and/or accident
Our company guarantees roadside assistance anywhere on the island in the event of a breakdown or accident. Depending on the circumstances, the vehicle will be replaced either at the point where the incident has occurred or at one of our offices.
Payment during vehicle collection, not in advance
Rental payment is made at the pickup location, when the contract is signed, and therefore no advanced payment is required.
Refund of the corresponding amount in the event of an early return (min. 24-hour notice)
In the event that the lessee terminates the rental contract in advance without notifying the leasing company 24 hours in advance, the contract will be recalculated for the number of days enjoyed with the current prices + one day as a penalty for early termination without notice. The remaining amount will be returned to the lessee (except in cases when there are specific conditions mentioned in an offer to which the client has adhered to when booking).
Mileage is unlimited and carries no extra charge. In other words, no supplement will be applied, regardless of the distance you travel in Mallorca.
If you need it, you can hire this free service and leave your luggage in our luggage room for us to take care of it for as long as you need.