Mallorca car hire servicies
We want to be your rent a car company on Mallorca!
With transparent prices, car hire with full-to-full policy and other great conditions for example second driver without charges, we want to assure full comfort during your vacational stay. We are the only car rental company on Mallorca offering these services for free! Enjoy our advantages and excellent service next time on Mallorca; enjoy your vacations with ROIG Rent a Car!
Refuel full to full
ROIG operate a full to full fuel policy, meaning that any vehicle received should have a full tank of fuel and be returned the same way.
You will not have to pay any extra charges for this.
If the circumstances does not allow you to refuel the vehicle we will only charge the amount of the fuel missing. Therefore, it is important that you have a valid credit card.
If you do not have a credit card: you can leave a deposit at the time of delivery which we will use for refuel if necessary. If the car is returned fully refueled we will turn back you deposit. If choosing the Airport without shuttle bus as collect/return location, you will have to pay a fuel deposit.
When driving it is essential to take regular breaks. If you feel tired at the wheel, a second driver can take over. No extra charge will be made.
Both drivers must be included in the rental agreement and you must therefore provide the necessary documents when collecting the vehicle.
Booking modifications or cancellations
Customers will not be charged for cancelling and/or modifying a booking. If you wish to cancel your booking, please let us know by phone or email so we can enter the details on our system.
Vehicle replacement and roadside assistance in the event of breakdown and/or accident
Our company guarantees roadside assistance anywhere on the island in the event of a breakdown or accident. Depending on the circumstances, the vehicle will be replaced either at the point where the incident has occurred or at one of our offices.
Payment on vehicle collection, not in advance
Rental payment is made at the pickup location, when the contract is signed, and therefore no advanced payment is required.
Vehicle return at a different office
Vehicles may be returned to an office other than that of collection at no extra charge. We will assist you directly at the aAirport or at our offices in Can Pastilla, Cala d’Or, Calas de Mallorca and Porto Colom.
Vehicles may also be collected and returned at certain hotels on the island for an extra charge.
Refund of the corresponding amount in the event of an early return
If for any reason you wish to return the vehicle early, before the agreed date, the company will refund the difference corresponding to the days the vehicle was not used to your credit card.
Mileage is unlimited and carries no extra charge. In other words, no supplement will be applied, regardless of the distance you travel on Mallorca.
Filling the tank
If the vehicle is not returned with a full tank at the end of the rental period, the amount charged to the customer’s credit card will correspond only to the fuel cost; no labour costs will be applied for filling the tank.
Collection and return services at Palma Airport
We provide collection and return services at Palma de Mallorca Airport.
A company employee will be waiting for you at the meeting point, situated on the 4th floor of the airport car park.
Alternatively, a shuttle bus will pick you up at the arrivals terminal and take you to our offices.